Konto und Sicherheit
Account and security cover login, company data, verification status, and contact with support.
how company verification works
where to manage account data
when to contact support
Knowledge base
Anmeldung, Firmenverifizierung und Kontosicherheit.
Company verification
Company verification improves trust in a provider profile.
The process starts after company data is completed in settings.
The system can validate VAT data and company information returned by VIES.
If the automatic result is inconclusive, an administrator reviews the submitted company data.
Account settings
Settings are where you manage personal data, company data, and account safety.
The settings area lets users edit profile and company details.
The company verification status is visible there.
This is the right place to prepare an account before publishing listings.
When should I contact support?
Support is the best option when the issue cannot be solved from the account or conversation view.
The help center lets users open tickets and track the conversation with the support team.
Users can report technical issues, safety concerns, and account-related problems.
If verification was rejected or something is unclear, support is the right place to ask for help.